Note: Data Exchange that’s commonly known as DDE

Note: Rewriting Job

Category: Windows 10

Page Link: https://techxoom.com/fix-problem-sending-command-program-error-windows-10/

 

If you’re one of the Microsoft Word/ Excel users, then you’ve found the error “There was a problem sending the command to the program”. It comes at the Windows 10 as well as in Windows 8.1 OS. It happens while you’re trying to open any Word or Excel file on your PC. This only occurs for these types of files. But, don’t worry, if you find the error, then this content will show how to solve it on your Windows 10 PC.

 

Why does the Error happen?

The error looks to happen for the feature of Dynamic Data Exchange that’s commonly known as DDE as Microsoft reports. This protocol is communally used by the Windows while opening certain file types. If the file types communicate between the sources, then you target opening any file. This mechanism prevents to open the multiple instances of a program it doesn’t require. Note it, if you’re trying to open a Word or Excel file and get DDE commands to the MS Office it fails to connect, then you get the error message.

 

How can you fix the Error?

So, what to do if you get this error? Since you’re with me, you’ve nothing to think much. You can fix it in multiple ways as it happens due to many reasons. I’m enlisting the potential solutions to the error that irritates you. So, you can try the following instructions that are given below to resolve the error.

 

Fix 1: Run Repair Restarting your PC

If the error “There was a Problem Sending the Command to the Program” happens temporarily, then you can fix the error restarting your computer. So, try it, but if it doesn’t work, then you’ve some other good solutions that work well are below:

 

In case the issue is not fixed while restarting the PC, then try the repair option of the Microsoft Office.

At first, open ‘Control Panel’ and go to ‘Programs and Features’.

You’ve to Right-click on ‘Microsoft Office’ that comes in the programs list and select “Change”.

Select ‘Repair’ and click ‘Continue’ that comes under the new window.

Now, you must wait until the repairing process gets complete. When it’s done, and then has a try to open the file and it may fix the error.

 

Fix 2: Making Disable Ignore DDE Option

If the above method fails, then you can follow this method making disable ignore the DDE option in Microsoft Office. So, you can try the following instructions that come below to resolve the error.

 

At first, open the program ‘Microsoft Office’ such as Word or Excel.

You’ve to click on ‘File’ and select “Options”.

Click the ‘Advanced’ tab from the left pane that comes in the ‘Option’ window.

Now you’ve to scroll down the ‘General’ section that comes under the ‘Advanced’ tab in the right pane.

You’ve to uncheck the option “Ignore other applications that use Dynamic Data Exchange (DDE)”.

Click ‘OK’ to save the changes and close the applications.

Now, you can try to open the file and check the error is resolved or not. This method fixes the issue in most of the cases.

 

Fix 3: Uninstall AVG TuneUp Tool

If you use the utility tool of AVG TuneUp and get the error “There was a Problem Sending the Command to the Program”, then the program would be responsible for this error. Since some users uninstall the program, so they’re able to solve this issue. If you don’t want to uninstall the program, then open the AVG TuneUp program. So, try the following instructions that come below to resolve the error.

 

At first, open the AVG TuneUP program then go to “Optimize” tab and then click the option “Disable Programs”. Here you’ve enabled “Microsoft Office Suite” option.
When it’s done, then try to open the file that comes with the error and check if it’s resolved now.
But, if you’re not using the AVG TuneUP utility, then you’ve to disable the Anti-Virus temporarily and check if that fixes the error.

 

Fix 4: Make the Admin Mode Disable for Microsoft Office

If you’re in the admin mode on Microsoft office, then the error “There was a Problem Sending the Command to the Program” occurs. You’ve to disable “Run as Administrator” to fix the error. If you want to do so, then follow the steps below:

 

At first, right-click on the Microsoft Office application’s shortcut that and select “Properties”.
If you’re not having the Desktop shortcut, then search it in Cortana search bar. You’ve to right-click on it and select “Open File Location”. Now, you’ve to right-click on the shortcut of the app and then select “Properties”.

 

If you’re using Windows 10 and above, then follow the steps below:

You’ve to go to the “Shortcut” tab and then click on the button “Advance”.
Next, you must uncheck “Run this program as the administrator”.
If you’re using Windows 8.1 and less, then follow the steps below:
If you’re in Windows 8.1 or below, then you’ve to click the “Compatibility” tab.
Now you must uncheck “Run this program as an administrator” option.
Now “Apply” the changes and check if this resolves your issue.

 

Fix 5: Using the Program with Manually Selection

If all above efforts fail, then you may try to force the Windows to open the file with the preferred program of Microsoft Office. So, when you want to do this, then you’ve to use the “Open with” option. Here is the way how to do it as below:

 

At first, right-click on the file that you suspect as the error giver and select “Open with” option
Next, you’ve to click “More apps” and scroll down to the bottom.
Now you’ve to click “Look for another app on this PC”.
Next, you’ve to open Microsoft Office folder and then open Office 2015 or your installed Office version folder.
Here, find the .exe file of the Microsoft Office program that’s responsible for the error.
For example, if you’re getting the issue with an Excel file, then select Excel.exe. But, if you face the problem with Word file, then you’ve to select WINWORD.exe.
You’ve to click “Open” and the file will open without any issue now. This way it solves the error.

 

Fix 6: Disable Protected View in MS Word

If you download a file using the internet and try to open it in MS Word, then you would see “There was a Problem Sending the Command to the Program” error. Since you’ve enabled the “Protected View” feature in MS Word, you get this error. So, if you want to fix the error, then follow the steps below:

 

At first, open Microsoft Word program and then click on “File” and then select “Options”.
You’ve to click the tab “Trust Centre” that comes at the left pane and select “Trust Center Settings” from it.
Click on “Protected View “that comes in the left pane.
Now, you’ve to uncheck all the options that are listed below:
“Enable Protected View for the files originating from the Internet”.
“Enable Protected View for the files located in potentially unsafe location”.
And “Enable Protected View for Outlook attachments”.
You’ve to click “OK” to save your changes.

 

Fix 7: Edit the Registry Entries

When you’re complete failure to solve the error with above-stated fixes, finally, you can do the last one thing. You can delete the “Data” key from your “Registry” that fixes the error that happens in your Windows 10 PC. So, if you want to fix the error, then follow the final steps below:

 

At first, press “Windows Key+ R” that you can open the “Run” dialogue box.
Here type “regedit” and press “Enter” to open the “Registry Editor”.
Navigate the below key path in the registry editor window: 

HKEY_CURRENT_USERSOFTWAREMicrosoftOffice

 

Here you’ll find the Office version, like 5.0, 10.0 13.0, etc. You’ve to click on the number (15.0 or whatever version you have) so that you can expand it.
Now you’ve to expand the Microsoft Office program that’s responsible for the error. Besides, if you face a problem opening an Excel file, then you’ve to expand the Excel key.
You’ll find “Data” key under it and Right-click on it and then select Delete.
Now, you’ve to close the Registry Editor and reopen the file that you’re suspecting for the error earlier.

 

Therefore, these are all the ways to fix the error “There was a Problem Sending the Command to the Program” in Windows 10. If you’ve any other ways to fix it, then comment us with below comment box. And stay with us for our next updates.